Privacy Policy

Last Updated: February 2026

1. Introduction

At our company, we are committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

2. Information We Collect

2.1 Personal Information

We collect personal information that you voluntarily provide when:

• Making a booking or reservation
• Creating an account on our website
• Contacting customer support
• Subscribing to our newsletter
• Participating in surveys or promotions

This may include:

• Full name
• Email address
• Phone number
• Passport/IC number
• Driver's license information
• Payment information
• Hotel/accommodation details
• Special requests or preferences

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Cookies and similar technologies

3. How We Use Your Information

We use your information to:

• Provide Services: Process bookings, coordinate rentals and activities, send confirmations
• Communication: Respond to inquiries, send booking updates, provide customer support
• Payment Processing: Process transactions and prevent fraud
• Improve Services: Analyze usage patterns, conduct research, enhance user experience
• Marketing: Send promotional offers and newsletters (with your consent)
• Legal Compliance: Comply with legal obligations and protect our rights

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

• Payment processors
• Activity operators and tour providers
• Vehicle maintenance and service providers
• Email and communication services
• Analytics and marketing platforms

4.2 Legal Requirements

We may disclose your information if required by law or in response to legal processes, court orders, or government requests.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of sensitive data (SSL/TLS)
• Secure payment processing systems
• Regular security audits and updates
• Access controls and authentication
• Staff training on data protection

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and usage
• Improve website functionality
• Provide personalized content and advertisements

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

7. Your Rights

Under Malaysian data protection laws, you have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your data (subject to legal requirements)
• Withdraw Consent: Opt-out of marketing communications
• Data Portability: Receive your data in a structured format
• Restriction: Request limitation of processing

To exercise these rights, please contact us via WhatsApp or email.

8. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes for which it was collected
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements

Booking and transaction records are typically retained for 7 years for accounting and legal purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries outside Malaysia. We ensure appropriate safeguards are in place to protect your data during such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Via WhatsApp (see contact button)
• Email: [Your email address]
• Address: [Your business address]

Your privacy is important to us. We are committed to protecting your personal information and using it responsibly.